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  • Welcome to the Work+Family Space for My Family Care Group
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      Our team is available 7:30am to 7:00pm, Monday to Friday.

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My Family Care Group

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Welcome to the Work+Family Space for My Family Care Group

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  • Request a call back

    Our team is available 7:30am to 7:00pm, Monday to Friday.

    Contact us

  • Email us

    support@myfamilycare.co.uk

  • Call us

    0345 241 5306

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  1. Home
  2. Emergency Childcare

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    Last minute nannies, nurseries & childminders

    Whether it's a last minute panic, or an anticipated gap in childcare, we provide the choices that parents want.

      1. Nannies
      2. Nurseries
      3. Childminders
      4. How to Book
     
    Read more: Emergency Childcare
     
  3. School Holiday Cover

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    Be prepared for the next school holiday

    Ideal for filling those awkward care gaps during the school holidays, we provide easy access to holiday clubs nationwide.

      1. Holiday Clubs
      2. How to Book
     
    Read more: School Holiday Cover
     
  4. Backup Adult & Eldercare

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    Care for adult dependants, or yourself

    We can provide a qualified and sensitive domiciliary home carer when your normal arrangements have let you down.

      1. Home Carers
      2. When We're Used
      3. How to Book
     
    Read more: Backup Adult & Eldercare
     
  5. Ongoing Care

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    Expert advice to help you find permanent care

    We'll take the time to understand your family's needs, you'll be provided with guidance to support your search.

      1. Arrange Consultation
     
    Read more: Ongoing Care
     
  6. Coaching & Development

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    Personal and professional development

    Life is all about change... we have a wealth of experience developing and supporting people in many different roles, environments and life stages.

      1. Parental Leave Toolkit
      2. Toolkit for Managers
     
    Read more: Coaching & Development
     
  7. Resource Hub

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    A wealth of help and support

    Access advice, support, interesting articles, upcoming and archived webinars, and downloadable content.

      1. Speak to an Expert
      2. Webinars
      3. Insider Guides
      4. Blogs & Insights
      5. Education Spotlight
      6. Offers
      7. FAQs
     
    Read more: Resource Hub
     
  • Emergency Childcare
  • School Holiday Cover
  • Backup Adult & Eldercare
  • Ongoing Care
  • Coaching & Development
  • Resource Hub
  • Overview
  • Parental Leave Toolkit
  • Toolkit for Managers
  • Overview
  • Speak to an Expert
  • Webinars
  • Insider Guides
  • Blogs & Insights
  • Education Spotlight
  • Offers
  • FAQs
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You are here: Home > Resource Hub > FAQs
    • Overview
    • Emergency Childcare
    • School Holiday Cover
    • Backup Adult & Eldercare
     

    FAQs

    •  
      • Overview
      • Emergency Childcare
        • Illness Guide
        • Nanny Booking Tips
      • School Holiday Cover
      • Backup Adult & Eldercare
     

    Frequently Asked Questions

     
     

    Answers to some of the most popular questions we're asked

     
     

    If your question isn't answered here, please get in touch with our team on mfc@myfamilycare.co.uk or 0345 241 5306.

    We're available 7:30am to 7:00pm, Monday to Friday.

     

    Emergency Childcare

    Emergency Childcare allows you to book an emergency nanny, nursery or childminder.

    Wondering what you can expect from an emergency nanny?

    What the cancellation policy is? Or...?

    FAQs for Emergency Childcare
     

    School Holiday Cover

    School Holiday Cover allows you to search for and book local holiday club places in advance.

    FAQs for School Holiday Cover
     

    Backup Adult & Eldercare

    Backup Adult & Eldercare allows you to book domiciliary care for an adult dependant, or even yourself.

    The first time you want to arrange some care, it will probably help to talk to us first. We'll source the most suitable homecare provider and arrange a Home Assessment based on the information you provide.

    FAQs for Backup Adult & Eldercare
     
     
     
     
    Resource Hub

    A wealth of help and support for every aspect of your Work+Family life, all in one place.

    Webinars | Insider Guides | Blogs

     
    Trusted service
    "
    Once I tried and experienced how smooth the process is I am going to use it again. I was really impressed with the nanny that came to us at a very short notice and I now know there is an easy solution to my worries when conflicting demands at home and work arise!"
     
    More feedback
     
    We're here to help
    Book online or over the phone - quickly and easily, with all the stress removed. Our team is available 7:30am to 7:00pm, Monday to Friday. We'll start working on bookings made outside these hours first thing the next working day - come rain or shine.
     
     
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    Manage your career from preparing to take leave, through to your return to work.

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