What working parents and carers say...
We judge ourselves by the feedback we receive from you
"I needed a nanny while my nanny was on holiday - the service provided was excellent and professional."
"Very quick response to a last minute call. Having telephone contact was an important alternative/addition to the online booking system. Once registered, bookings are quick and easy, the service is fast, and the nanny we had was excellent, building an immediate rapport with our toddler and taking him to his usual activities, including swimming."
"The fact I can place a booking online in the evening and then get a phone call at 7:30 saying there'll be someone at my house for 9am, is brilliant."
"Emergency Childcare found me a highly capable and friendly nanny within 24hrs. They took my concerns and special requests into account and provided someone with the correct level of experience. Not only that, the nanny was absolultely lovely! I'd definitely use emergency childcare again. Hopefully I'll even get the same nanny next time!"
"Not only is it easy to book and organise it is great to be able to request the nanny we have had in the past. We have had the same nanny 3 times now and that makes the things even less stressful for you and the kids."
"From the first contact I felt reassured that whatever level of assistance my mother required there would be someone who could assist. This was invaluable in view of the considerable distance between where I work and where my mother lives. Within days someone visited my mother and spent over an hour discussing her needs and the best way to help. The 'helpers' have been very professional and it has really helped our family out in a situation that was distressing and a bit of an emergency for us."
"Thank you very much for your service. I really appreciate how accommodating you were given that I had booked for the wrong time and had to change the time the day before. The nanny was excellent. She was caring and professional. My son had a great time as he told me. Thank you!"