What working parents and carers say...
We judge ourselves by the feedback we receive from you
"I needed a nanny while my nanny was on holiday - the service provided was excellent and professional."
"I would usually have to take a days holiday if my usual childcare arrangements failed and I would feel like I had let down my employers. This service allows me to feel like having children does not impact the level of service I can offer and that I can offer the same service as employees that do not have the responsiblities of children."
"I use this as a peace of mind service. My child's pre-school was closed for 3 weeks over Easter, whilst my other 2 were still in school. I wouldn't be able to take 3 weeks off work so I used the childcare to enable me to get to work without having to let anyone down, my son had a fantastic time and came back exhausted and ready for bed each day, which was great all round!!!"
"The service provides peace of mind and is invaluable where both parents have to work. The clubs are suitable, well run and great fun for the kids. After all, which 7 year old wants to spend a week at home with a boring parent when he can be charging around and enjoying himself with children of his own age!"
"For unexpected changes to your usual childcare arrangements this service is fantastic. I knew I would require the service a week in advance, which enabled me to visit the nursery and meet the staff. The emergency care team really work hard ensure that adequate cover is provided."
"The service provides a stress free way of managing the school holidays, allowing the easy set-up of new holiday clubs onto the system which provided the necessary familiar environment for our children whilst presenting peace of mind for the parents."
"It's been a huge support for myself and my family. I've worked for the company for 16 years and so it isn't often I'm taken aback, but this service certainly did. My mum who lives alone and 30 miles away from me had a serious stroke. It was a terrible, worrying time but she started recovering which was great until I realised how much help she needed at home. Cue the Backup Adult & Eldercare service. The team on the phone were brilliant and the agency staff who've been looking after mum have been great. Thank you isn't enough. This service enabled me to return to work much sooner and relax knowing mum had someone to come in to clean, cook, sort laundry and to keep her company. What peace of mind."