What working parents and carers say...
We judge ourselves by the feedback we receive from you
"I needed a nanny while my nanny was on holiday - the service provided was excellent and professional."
"My nursery was closed over the holiday period, grandparents were also on holiday and both my husband and I had to work. I was a bit nervous using a totally new nursery for the baby, but he settled well, they were very helpful and understanding and the Emergency Childcare service was so simple to use. I have mentioned my experience to lots of colleagues already."
"I think it is fantastic this service is available. It is a brilliant help to mums - and dads! I think more should be done to make people aware of it - I only found out about it because a colleague told me."
"The ability to add a local nursery to the list of providers was fantastic. This means that I can obtain emergency childcare at a nursery both me and my children know and trust. This service really is an exceptional benefit for me and my family."
"This was a real life saver. My mother had undergone a major operation and has mild dementia. Like many families, we are spread around the country. This care provided the peace of mind that there was someone going in on a regular basis to keep on top of the basic housework, and also be company for her. It provided some respite for my father. It was comforting to know that the agency had been vetted. This is an invaluable benefit. I know many others who are in the simliar position with young families and ageing parents, who now require more support."
"The booking process is really easy, whether online or by phone. The staff are always really helpful and friendly. The service is always very fast, with confirmation of the request and the secured place notified quickly. The nursery is always very accomodating. An excellent service."
"Amazing straightforward service, that brings peace of mind to a full time working mother! I have always been dead against nurseries and always liked my child to be with family only! After this experience I would totally put my daughter in nursery again. The process was very straightforward and the nursery was fantastic, their attention to detail is superb! "