School Holiday Cover
How to book a holiday club space
Requesting a club space couldn't be simpler
Registered parents are able to search for their closest holiday clubs, plan which they'd like to use, and book when they need.
Start by selecting Holiday Club in our search
1) Local clubs are listed
Holiday clubs are shown in order of proximity (as the crow flies) to the postcode entered. Click on a club name for more information.
2) Read the club's profile
If you're unfamiliar with the holiday club, you can read a little about them, their opening times and facilities. We add answers to questions we get asked a lot from parents in a Commonly Asked Questions tab. It's a handy way to check if you're unsure about something.
3) Enter the day(s) you'd like to request, and for which child
Subject to availability you can book the days as you require, up to 3 months in advance or up until 1 hour before the club opens that morning. If you need a holiday club space on the same day, please speak to our team on 0345 241 5306 (7:30am to 7:00pm, Monday to Friday).
4) Choose any optional extras
After selecting the days you require, you can choose any optional extras that the club offers. These can include an extended day, and various additional 'academies'. Just tick if you would like to add any options for the different day(s) you're booking.
5) Confirm any childcare options
Please specify who will pick up your child from the club, and set a collection password (a phrase you and the club will know). If you have any specific requirements, whatever they may be, please remember to let us (and therefore the club) know at this stage.
6) Check the costs
Please check the overview of the booking, and the amount owed. If you're happy with the amount, your credit card details are taken.
7) Check the confirmation details
You'll be shown details on the screen and an email will be sent to you. The confirmation email includes: opening times of the club; a map link on how to get there; a checklist of things which you may need to bring; and a medical disclaimer which you will need to print off and sign.
8) Alternative holiday clubs
Once you've completed your request, we ask for your alternative club preferences in the unlikely event that the one you've selected doesn't have availability. We can then book with your alternative choices on your behalf.
What happens after requesting a club?
1) The holiday club and our team are alerted
The club receives a text message and email. They also receive a form corresponding to the one parents get, ensuring that no important issues are overlooked and that your child has everything needed for the day.
2) Availability is checked
Our team and system will check with the club if there's availability.
3) Your booking is confirmed
Our team will let you know that the club has accepted your request, and will be able to take the booking.
In the unlikely event the club doesn't have availability our team will book with one of your alternative preferences. You'll be kept informed at every stage of the booking.
4) Your holiday club booking takes place
5) Let us know how we did
We'll send you an email asking for some feedback. We really appreciate you taking the time to let us know about your booking. We measure ourselves by the feedback we receive from parents.