FAQs
Frequently Asked Questions
Answers to some of the most popular questions we're asked
If your question isn't answered here, please get in touch with our team on imperial@myfamilycare.co.uk or 0345 241 5306.
We're available 7:30am to 7:00pm, Monday to Friday.
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Emergency ChildcareEmergency Childcare allows you to book an emergency nanny, nursery or childminder. Wondering what you can expect from an emergency nanny? What the cancellation policy is? Or...? | |
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School Holiday CoverSchool Holiday Cover allows you to search for and book local holiday club places in advance. | |
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Backup Adult & EldercareBackup Adult & Eldercare allows you to book domiciliary care for an adult dependant, or even yourself. The first time you want to arrange some care, it will probably help to talk to us first. We'll source the most suitable homecare provider and arrange a Home Assessment based on the information you provide. |